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Zoined Retail & Hospitality Analytics product provides out-of-the-box KPIs via email and portal reports and dashboards. AI based actionable insights, forecasts and recommendations are available for different verticals within retail & hospitality industries based on their special business needs.
The range of features and functionalities starts from easy information sharing via visual email reports. Web portal based interactive dashboarding and analytics reports provide more advanced drill-downs and analytics templates. Artificial Intelligence (AI) based demand forecasting and automated root cause analysis provide insights and foresights for specific verticals in a unique way.
It’s like each store, area or chain level manager in the organization would have 10 business analysts working for them 24/7 to ensure best possible data driven decisions are made!
Zoined Insights & Foresights modules are available for several retail & hospitality verticals with special configuration and features available. This way there is an automated alignment with the unique features of each business without lengthy and expensive consulting projects.
The currently supported verticals are:
Machine learning based demand forecasting algorithms are specific to each vertical and are automatically tuned based on individual customer data. Historical and future campaigns and special events data can be included to increase the forecasting accuracy.
Advanced diagnostics features analyse automatically the root causes for variances and trend changes in selected metrics between actuals and forecasts and between actuals and previous corresponding time periods.
Zoined email reports can be configured by business users themselves to include exactly the KPIs and comparisons needed by the different user roles and individual users. The reports can be shared both to internal and external users. These visual responsive email reports have significantly higher open rates compared to traditional way of attaching reports to emails as there is no need to click further to open attachments.
The emails open up with the relevant insights directly viewable in mobile or desktop email client and it is possible to continue the analysis directly from the email to the web portal in the proper context for further drill-downs of data or for change of analysis perspective.
Zoined dashboarding features enable creation of user role or user specific dashboards that can combine data from multiple sources.
Zoined Analytics reports help to optimize areas such as store visitor conversion, cross-sell and up-sell, category performance, inventory management and workforce planning and staff costs. Even weather data is automatically included as long as the location coordinates of different stores/sites are provided.